Information technology

- IT role in giving optimized services to electricity subscribers and satisfying their needs
- Industrial automation in power industry
- ICT role in various sectors of power industry
- The role and position of IT in decentralization, deregulation, and privatization
- E-commerce application in power industry
- Key factors in providing structure for optimal utilization of IT (infra-structural-cultural-educational)
- The role of IT in employee’s training (E-learning)
- Application of “ Smart-card” systems in the electricity industry
- Communication networks, internet and intranet
- The role of IT in strategic planning for various “Line” and “Staff” organizations of power industry
- The role of IT in improving efficiency and reorganization
- Customer care and billing
- Enhanced operation via information system
- Network based control and operation at power system
- Service level agreement